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Volunteer Engagement Coordinator

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Nourishing Hope is looking for a Volunteer Engagement Coordinator.

Come work for a cause you can believe in – at an organization that will believe in you!

Scope and Responsibilities

The Volunteer Engagement Coordinator’s primary responsibility is to create a positive volunteer experience at Nourishing Hope. Reporting to the Director of Volunteers, this position will focus on meeting the volunteer needs of the organization by stewarding and coordinating volunteers and volunteer groups via hands-on opportunities at two of our four locations. The Volunteer Engagement Coordinator helps manage and support 130 volunteer shifts weekly and will work, in person, at our Sheridan Market (3945 N. Sheridan Road) and Fresh Market at La Casa Norte (3533 W. North Avenue). As needed, this position will support and travel to all Nourishing Hope locations.

Responsibilities Include:

  • Serve as primary coordinator and lead for Nourishing Hope volunteer groups (five or more people) to fill shifts across the organization’s four locations throughout the city; including coordination with the development and program team, communication with groups, specifically monitoring attendance and ensuring a smooth on-site group experience. 
  • Serve as stewardship and fundraising liaison to group leaders at schools, residential buildings, and community organizations to introduce them to all volunteer-related activities for Nourishing Hope.
  • Manage a portfolio of small businesses to engage their participation and foster their volunteer engagement in volunteer activities, food drives and special events.
  • Support program team with on-site needs: including attending and delivering volunteer announcements, guiding individual and group tours, updating the cafe board and name tag system. 
  • Support volunteer communication; including: monthly volunteer bulletin, virtual volunteer orientation materials, virtual site tours, virtual town hall and website updates.
  • Utilize data management tools across the agency to create and maintain volunteer records.
  • Support all individual volunteer recruitment and retention.
  • Occasionally support 1-2 interns to help meet program needs across the organization.
  • Act as an ambassador of the work of Nourishing Hope to the larger community.

Qualifications

  • High school diploma required; associate’s or bachelor’s degree preferred. 
  • Experience working with volunteers in a non-profit, events or fundraising setting preferred.
  • Bilingual Spanish preferred.
  • Must have working knowledge of Microsoft Office Suite and gSuite.
  • Experience with Salesforce or other CRM database platform preferred.
  • Ability to work collaboratively across the development department and organization.
  • Energized by working with groups of people in a fast paced environment.
  • Comfortable with public speaking.
  • Ability to communicate clearly both verbally and in writing.
  • Possess the ability to multitask, have great attention for detail and stay organized.  
  • Possess critical thinking and problem solving skills.
  • Proven ability to work independently and as a member of a team.
  • Ability to work occasional evening and weekend hours.
  • An understanding of, and belief in, the importance of food security for everyone.

Nourishing Hope requires all staff to be fully vaccinated against COVID-19 including a booster (when eligible). Job offers are contingent upon proof of full vaccination or proof of medical/religious exemptions.

Please click here to apply!

No calls please!

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Nourishing Hope Exists Because of the Support of Our Neighbors.

With multiple food distribution programs that deliver the equivalent of 4 million meals each year, plus thousands of social service visits that empower healthy lives, Nourishing Hope strives to build a brighter future for all Chicagoans. Join us today!

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