Get Food

Online Market


Welcome to Our Free Online Market!

Please note: as of February 2023 Nourishing Hope has changed web platforms for our Online Market program. If you’re having difficulty logging in to the new system, contact us using this contact form. Please be aware that response times may be slower than usual. If you need food more immediately, please visit the Sheridan Market in Lakeview. Thank you for your patience.

Our new Online Market is a free service that fits your schedule! Order on your own time from any computer or smartphone. Find what you need to create healthy, delicious meals. Pick up from our warehouse, The Hub, or our Sheridan Market.

  • Frozen meats, canned goods, cereal, milk, eggs, and fresh produce are available
  • Substitutions where available – get the food you want
  • No need to wait in line
  • Continued access to physical pantry

The Online Market is a monthly order. Special thanks to the Thierer Family Foundation for making this program possible!

A Service Built Around You

You deserve an easy way to get the food you and your family need. If you meet our eligibility requirements, you can take advantage of all our services on your schedule. Ordering and picking up food has never been easier!

Plus, text message reminders and Spanish website translation options are now available!

Pickup Details

Order Placement: (Place order 2 days before pickup)
Tues by midnight for Thurs pickup
Wed by midnight for Fri pickup
Thurs by midnight for Sat pickup

Pickup Hours:
The Hub, 5151 N. Ravenswood

Thurs: 2pm – 7pm

Headquarters, 1716 W. Hubbard
Fri: 1pm – 4pm
Sat: 12pm – 3pm

Sheridan Market, 3945 N. Sheridan
Thurs: 12:30pm – 2:30pm

About Pickups:
Specific pick-up windows are selected during the registration process.

What You’ll Need
To Sign Up

The first time you use our Online Market, you’ll need to provide easy documentation.

For ID verification, we accept a photo or scan of the following:

  • A government-issued ID
  • Social Security card
  • Consulate card or matricula

For children (under 18), we are flexible and can accept:

  • Birth certificates
  • Medical cards (Medicaid or other insurance)
  • Health records signed by a doctor

Log In

Login here to access the Online Market.
Forgot password?

Already a Nourishing Hope Client?

Existing clients can reach out to us through our contact form.

Contact Us

New to Nourishing Hope?

Are you first time visitor? Start by creating a new account.

Sign Up

Online Market Help

Need help with the Online Market? Reach out if you have questions or just need help in general.

Contact the Online Market

How Ordering Works

Each household is eligible for one monthly distribution.

Once registered, all you have to do is log in on a Tuesday, Wednesday or Thursday that you’re eligible to customize your order for that month and lock in your cart.

How Pickup Works

After registering, you’ll select a pick-up window. Be sure you’re available during the window and have appropriate transportation for over 80 pounds of healthy food!

If you are unable to come in, you’ll need to sign a form called a “Proxy” that gives permission for someone else to pick up your food.

Click here to access the Proxy form

Haga clic aquí para acceder al formulario de proxy

If you are a caregiver for someone who needs food and cannot physically come in to our sites, please print out the Proxy form, have the food recipient sign it, and bring it into the Pantry with you.

Am I Eligible?

Our online portal is easy to use and easy to access. Check out if you’re eligible to take advantage of our free services:

  • Your income is at or below the government’s guidelines
  • You have access to cooking and refrigeration facilities in your home
  • You live anywhere in the city of Chicago — there are no service boundaries for our Online Market program


Our Partners

We’re proud to partner with several community organizations, schools and faith-based groups to provide opportunities for our neighbors to pick up healthy groceries at other locations.


Learn more about our Social Services

We’re more than food. At Nourishing Hope, you have access to free social services, including mental health counseling, public benefits and employment assistance, and referrals to domestic violence resources. See how we can work with you. 


Nourishing Hope Exists Because of the Support of Our Neighbors.

With multiple food distribution programs that deliver more than 2.8 million pounds of food to our neighbors each year and social services that help clients achieve independence, Nourishing Hope aims to end hunger for good. Get help today!